Train-the-Trainer

Module 1 Stand Up and Speak
Unit 1 Introduction
Unit 2 Section 1 - The Principles of Effective Presentations
Unit 3 Section 2 - The 3 P's Purpose, Process and Payoff (How to prepare your message in advance)
Unit 4 Section 3 - The 3 Key Factors of a Presentation. The Eye Factor, The Energy Factor, and The Fear Factor
Unit 5 Review
Module 2 Facilitating People
Unit 1 Agenda Topics - Facilitating People
Unit 2 General Facilitation Know-How
Unit 3 What's are Facilitator Responsibilities?
Unit 4 A Good Facilitator Can...
Unit 5 Effective Communication For Facilitators
Unit 6 What are Active Listening Skills?
Unit 7 Audience Characteristics
Unit 8 The "Expert"
Unit 9 The "Rambler" (Storyteller)
Unit 10 The "Poor Sport"
Unit 11 The "Dominator"
Unit 12 The "Side Conversationalist"
Unit 13 Handling Hecklers
Unit 14 Types of Hecklers
Unit 15 Strategies for Dealing with Hecklers
Unit 16 Depersonalize, Detach, Defuse - The "DDD" Method
Unit 17 Resisters
Unit 18 Types of Resistance and Strategies
Powered By WP Courseware